REGARD FoD has made selected documents and publications available through its Fax-On-Demand service. These documents can be ordered by phone and faxed to you automatically.

REGARD FoD combines interactive voice response (IVR) and fax to deliver information on hard copy to anyone with a touch-tone phone and a fax machine. It is an ideal tool for Sales and Marketing departments to automatically respond to customers' requests. Impact Fax On Demand differentiates itself from existing products with some unique features.
REGARD FoD allows callers to retrieve information via fax on the same call (from a fax machine) or by call back (from a phone, "2 call"). In today's Internet economy fax is still the preferred form of communication for classified or legal documents. Fax on Demand provides a complement to your corporate website as 99.9% of all businesses own a fax machine, but not nearly as many have Internet access.
Fax on Demand is the ideal electronic assistant for companies and organizations who need to have information constantly available to their customers in places other than their website. Companies that provide sales, product, or other timely information to customers by fax find themselves miles ahead of the competition with Fax-on-Demand.
It is fully scalable, from 4 port to upgradeable as per requirement in multiple of 4 ports.

Features:

· Easy to use script editor so anybody can create their own FOD.
· You can create separate script for each port.
· Upload documents from fax machine.
· Built in billing.
· Custom cover page for each fax.
· Phone number blocking, so you can screen out international calls.
· Unlimited voice menus
· Sophisticated queue management
· Simple network faxing
· Flexible configuration options
· Voice menu security
· Personalized fax broadcasting
· Comprehensive graphical system monitoring
· Custom cover pages
· Basic voice mail features
· Multiple language support
· Voice recording and editing utilities
· Call transfer
· Fax viewer and cropper
· High volume, flexible multi-line support
· Powerful document management
· Extensive logging and reporting

Benefits:

By using the new Fax-On-Demand service, your department can free up staff that is constantly faxing the same publications to callers. The service also frees up your department fax machine for one-time faxes since the centralized service faxes out your documents, not your department fax machine.

· Provides a low-cost information delivery solution.

· You can make complex documents available by fax, such as PageMaker or Microsoft Word for Windows with embedded objects (if the respective software is available in PC).

· Dynamically generated data through fax can now be made available much easier than downloading it from the Web Page.

· Avoid slow connections when downloading documents from a Web Site, which can be a very frustrating and difficult experience.

· You can forward documents to third parties via fax.

What is Fax-on-Demand?

Fax-on-demand is an electronic self-service document delivery system that is accessed over telephone lines. You can order documents from NARA 24 hours a day, 7 days a week. Documents are sent to you via the fax machine you choose.

One-Call Technology

A one call fax is one where callers dial in from a fax machine, respond to a recorded description of documents available, request the desired document, and have it downloaded directly to the fax machine they are calling from all in the same call. REGARD FoD can also be configured to callback to a fax machine on another phone line.

Why Fax On Demand?

Fax-on-Demand makes an office more efficient, saving money and valuable time. REGARD FoD reduces overhead by handling these calls for information, thus reducing expenses for staffing, phones, postage, and printing. Telephone bills are lower because REGARD FoD one-call technology downloads documents on the customer's telephone call. Customers appreciate immediate access to fresh information.

How to use Fax on Demand?

·Provide technical support in the form of technical bulletins
·Distribute product information for sales and marketing
·Process catalog orders
·Post event schedules or late-breaking news
·Provide forms for applications



REGARD Fax on Demand Add Ons

IVR
Interactive Voice Response allows communication between the caller and the Fax-on-Demand system. The caller responds to voice prompts using telephone touch-tones via the keypad. IVR describes the documents available and helps them to narrow their request and download a document.

Unlimited Menu Levels
You can record as much information as necessary to describe the options available.

Multilingual
REGARD FoD can record voice prompts in several different languages and ask customers to choose one at the start of the call.